O eBay, ya old kidder you!
From eBay:
MC011 Your eBay selling account has been limited – [my username]
Dear [my username] ([my email address]),
Your account has fallen below eBay’s minimum seller performance standards. You are still able to list and sell items; however, your volume will be limited until your performance improves above these standards.
This limit takes effect on 2/20/2010. Each week you can sell up to 50.00 % of what you historically listed with this account.
You may have up to 0 open listings, up to $18.00 open sales and up to $10.00 closed sales during each week.
Note*: If you exceed any one of the above thresholds (open listings, open sales or closed sales), you will be unable to list for 7 days, when the limit will reset.
My response:
I was just told my account has fallen below seller performance standards. WHAT are you talking about? I’ve received no negative feedback recently, am not involved in any disputes that I know of, send everything with tracking numbers, have been providing great service and great products — and now this message that I can now list 0 items for reasons that were NOT STATED?
Seriously — I need assistance here. What is going on?
Their response:
Dear Joshua,
Thank you for writing eBay in regard to the recent message you received from us. I have looked into your account and I can see that your Detailed Seller Ratings are fine. I believe that you received those emails because of a technical problem that we are experiencing right now. I would like to apologize for this. Please be reassured that we are working to resolve this, and that it is our top priority at this time. If you are experiencing any limitations due to this, please know that we are aware of this problem, and we will have it resolved within 2 hours. If you are still experiencing any problems after that time please
respond to this message and let us know.I understand your frustration regarding this matter and apologize for the inconvenience it caused you.
Thank you for your time.
Sincerely,
[representative name]eBay Customer Support
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February 23rd, 2010 at 15h01
“I would like to apologize for this. ” but can’t because we’re idiots? (or worse?)
What happened to “I apologize for this”?
February 25th, 2010 at 15h50
“I would like to apologize for this … but I’m not gonna.”
May 6th, 2010 at 18h08
My alternative income stream is selling stuffs on Ebay and i can say that i earn a lot from selling on Ebay’`~